Privacy Policy

1. Who this applies to

This policy applies to visitors, applicants, enrolled learners, mentors, tutors, recruiters who use our hiring tools, and other users who interact with the Services. If you use the Services on behalf of an organization, that organization's instructions and policies may also apply.

2. Information we collect

• Account and profile data: name, email address, authentication identifiers, role (e.g., student, staff), and preferences you provide.
• Learning and product usage: coursework progress, lab submissions, assessments, mentor interactions, feature usage, and technical logs needed to operate and secure the platform.
• Communications: messages you send to support or through in-product channels.
• Billing (where applicable): billing contact details and transaction records processed by our payment providers—we do not store full payment card numbers on our servers.
• Device and technical data: IP address, browser type, device identifiers, and cookies or similar technologies used for security, session management, and analytics where enabled.

3. How we use information

• Provide, maintain, and improve the Services and learning experience.
• Authenticate users, enforce access controls, and protect against fraud or abuse.
• Operate mentoring, cohort, and recruiter-facing features (including anonymized or aggregated recruiter views where designed).
• Send service-related notices, security alerts, and optional product updates.
• Comply with law, respond to lawful requests, and enforce our Terms of Service.

4. How we share information

We do not sell your personal information. We may share data with service providers who process it on our instructions—such as cloud hosting, secure authentication infrastructure, email delivery, analytics, and payment processing—subject to appropriate contractual safeguards. We may disclose information if required by law or to protect the rights, safety, and security of our users and the Services.

5. Recruiter and hiring tools

Where the Services expose candidate or Signal-style information to recruiters, we design flows to minimize unnecessary personal data exposure. Recruiters must use such information only for legitimate hiring purposes and in line with applicable law and any additional agreements with TEDLAB ACADEMY.

6. Retention

We retain information for as long as needed to provide the Services, meet legal obligations, resolve disputes, and enforce our agreements. Retention periods may vary by data category and jurisdiction.

7. Security

We use administrative, technical, and organizational measures designed to protect personal information. No method of transmission or storage is completely secure; please use a strong password and protect your credentials.

8. International transfers

Your information may be processed in countries where we or our subprocessors operate. Where required, we rely on appropriate safeguards for cross-border transfers.

9. Your choices and rights

Depending on your location, you may have rights to access, correct, delete, or export certain personal information, or to object to or restrict particular processing. Contact us using the email below to make a request. We may verify your identity before responding.

10. Children

The Services are not directed to children under the age required by applicable law for independent consent. If you believe we have collected information from a child without proper authorization, please contact us and we will take appropriate steps.

11. Changes

We may update this Privacy Policy from time to time. We will post the revised version and update the "Last updated" date above. Material changes may be communicated through the Services or by email where appropriate.

12. Contact

For privacy questions or requests, contact us at info@tedlabacademy.com.